You can now upload videos to your listings and Shopfront
Tell your story, inspire your customers and stand out from the competition.
What you need to know
We’re providing new ways for sellers to create engaging experiences for buyers. With the videos feature, you’re now able to:
- Tell the story of your business by uploading a video to your Shopfront
- Let your listings sell themselves by adding videos that educate and inspire customers about your products
Share what makes you unique with Shop videos
Sometimes it’s the story behind a business that makes the sale. By letting your buyers know the history, values, and passion that goes into your business, you can help them understand what makes your business unique and inspire them to buy from you.
You can now easily upload videos to your Shop’s About tab directly from your Shop edit page and they’ll appear after the first image in your gallery. Learn how
Enhance your listings with videos
You'll notice the new listing flow has the option to upload a video to your listing. Videos can act as your 24/7 salesperson, engaging potential buyers, answering their most common questions, and showcasing the unique features and applications of your products, bringing your listings to life in a way that images can’t. Learn more
Tips on creating great videos
Be creative, inspirational, and informative with your videos. Consider common questions, pain points, or reasons your buyers might hesitate, and use videos to:
- Capture full 360-degree views of items you’re selling
- Answer buyers’ most common questions or provide step-by-step instructions and installation guides
- Inspire customers by showing how your items become part of – and improve – peoples’ lives and projects
- Build trust by giving buyers an inside look into the value of your product through refurbishment demonstrations, behind-the-scenes production footage, or unique ways you source and ensure quality materials
What you need to do
Adding a video is easier than you think. Just follow these steps and soon you'll have videos for your listings. Learn more
Video content must comply with eBay's Images, Videos and Text policy.
FAQ
Do I have to add videos to my Shopfront and listings?
No, adding videos is not a requirement. This new video feature is designed to help your business grow and thrive, however you won’t be required to upload videos in order to create new listings.
Does my video count as one of the 12 photos I can have on my listing?
No, videos won’t count toward your 12 photos.
Will my video be automatically updated to the listing/Shopfront?
No, your video will go through a moderation process for approval, which can take up to 48 hours. See the Help Hub for more info.