Sent an item that was covered in dust, had scuffed paintwork and parts that were broken - none of this was pointed out in the photos or mentioned in the description. Despite this i wanted to keep the item and receive a discount in price, however seller was unhelpful and in denial about the defects that i have photos of for evidence.. Offered a refund or nothing. Not a helpful seller.
Reply from: sometimessellingstuff- Feedback replied to by seller sometimessellingstuff.- Feedback replied to by seller sometimessellingstuff.
I completely disagree with this version of events. The item was in immaculate condition, as stated, and had always been kept on display in a glass cabinet. It was not covered in dust, nor did it have scuffed paintwork or broken parts when sent.It’s clear the buyer was looking for a discount after the fact. I believe the claims were exaggerated to pressure a partial refund. When I offered a full refund upon return, which is fair and standard, it was refused. I stand by the condition of the item
o***a (471)- Feedback left by buyer.
Past 6 months
Verified purchase
Well packaged and as described. Value and postage were excellent.
e***e (86)- Feedback left by buyer.
Past year
Verified purchase
Item was as described.
Prompt dispatch and item was well packaged and arrived hassle-free!
l***b (2688)- Feedback left by buyer.
More than a year ago
Verified purchase
The cd arrived at literally light speed, well packaged and in mint condition as described. I am very pleased with my purchase and therefore highly recommend this awesome seller. 10/10, would buy again. Thank you so much "sometimessellingstuff".
5***b (1510)- Feedback left by buyer.
More than a year ago
Verified purchase
Brilliant seller and very helpful. Item delivered ahead of schedule and very well packaged. Excellent comms..
Thank you.