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- oriontechllc (201032)- Feedback left by buyer.More than a year agoVerified purchaseGreat communication. A pleasure to do business with.
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Reviews (1)
02 Mar, 2016
OK BUT
2 of 4 found this helpful As it turned out my X1 box is not compatible with Voice Control. If your box did not come with a VC remote then it is useless. I contacted Comcast and they told me the reason, they would send me a new box for $15.00 but not knowing if I could set it up myself it would cost me $70.00 to have someone come to my house and hook it up. I opted out as I do not watch TV that often so my new remote is in a drawer sitting there to never be used. No bad issues with the product just a heads up to anyone else considering buying one. Comcast may give me a refund for the cost of the remote as there was no mention of my box not having the compatibility for it's use.