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5stars
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7ratings
93 reviews
A Lot of Bang for the Buck!
I'm not new to the TWH world. I've been using one for almost 20 years. However, the brand I had before was nowhere NEAR as well-made as this. During the 20 years I used that brand, I had to replace it FOUR times due to leaks. And, I had to replace the motherboard twice due to component failure. The Eco27 is simplicity itself. No convoluted motherboards with a ton of components to burn out. The chambers are COPPER unlike the former brand I had which were plastic or resin. I did a LOT of research before I chose the Eco27. After I installed it (which was a piece of cake following the instructions), I was rather surprised to find how quickly it heated the water. My old unit had four elements and it didn't heat the water as fast as the Eco27 with three. These guys did it RIGHT. Be sure to use their sizing guide to determine which Ecosmart is right for you.Read full review
Verified purchase: Yes • Condition: new • Sold by: cpo-outlets
List as new(other) but not at all
The item received in days after purchase, it do take a while before I really check on it, when I opened the package, it shows a lot of marks that this item has been used and get returned, I have installed 5 of the same heaters from different retailers, this one is definitely not a new (other), it is used!Read full review
Verified purchase: Yes • Condition: pre-owned • Sold by: kmhart99
Smart electric demand system; Easy to install; excellent space saver
The unit does require 3 double 40amp breakers and will use the power if required. However, my use is typically one service (shower, washer, kitchen stuff) at a time and I measured the amperage at about half of full demand. My water intake temperature ranges from about 50 to 60 degrees. I also measured the water temperature output and it is within 3 degrees of the setting display. When I leave for extended periods I love that I can shut off the system completely with the push of a button. The price is right and the space saving is outstanding. My electric bill in Marshall NC was averaging about $150 per month (all electric house). Now I'm averaging $138. I'll continue to monitor if the savings continue.Read full review
Verified purchase: Yes • Condition: pre-owned • Sold by: unlimited-faucets
Energy saving
After I received this product a couple months ago, I was finally able to get the electrical and plumbing companies to complete the installation this past week. I actually have trending meters installed to see how much is being used as compared to my old 50 gallon electric water heater. Currently heats my water very quickly and the heaters modulate as demand increases and/or decreases. Very small and compact. I am so far pleased with this product. Now to see about warranty because supposedly registration has to be completed within 30 days of purchase and I could not get the two companies to come to complete installation in a timely fashion. Hope to post another review after few months of operation.Read full review
Verified purchase: Yes • Condition: new • Sold by: acbnatural
ECO SMART 27
This is the water heater of the future. It heats water as much and as fast as my old 50 gallon water heater without using all the electricity and without taking up a massive amount of space as my old one did. I will have to warn anyone that is thinking about buying one that it isn't easy to install. My husband is an electrician. You have to have a licensed electrician and plumber to install it to be able to warranty it through the company. Over all though it would save you the money you spend to set it up in just the first year on your electric bill! Read full review
Verified purchase: Yes • Condition: new • Sold by: mayelincardoso01
So Far So Good
I have had this installed for a couple of weeks now and it has been working very well. I live in the Syracuse, NY area (Upstate NY) and my incoming water temp is about 40 degrees in January. I'm not able to get hot water for the bathtub as I believe that the faucet is pulling water to fast. In this case I have to draw less water and then it's fine. I wait less time for the hot water for a shower or to wash my hands vs. a water tank heater.
The install was easy enough and the unit does not leak. We are happy with that as it's only running when we want hot water so we love the money savings vs. a gas water heater that's always burning fuel.
If you have older incandescent light bulbs you will notice a little flicker when using hot water. I have converted mostly to LED bulbs at this point but there are some old incandescents that I still have to change out and then there wont be any flickering.Read full review
Verified purchase: Yes • Condition: new • Sold by: bloomingtronics
Eco Smart honorability
This is a good product. It’s my second unit after 10 years of use out of my first one. However, this new unit kept throwing an E3 code which Eco Smart helped troubleshoot and sent out a new circuit digital print out board. The heater was heating up and getting cold and not staying continuous. The new board after installed started throwing an E5 code. Now Eco Smart is replacing my new unit with another one free of charge and free shipping. I stand by Eco Smart and their techs. GREAT PEOPLE and product. Just got a bad one and they stood by their product. Thank you Eco Smart! Highly recommended.Read full review
Verified purchase: Yes • Condition: new • Sold by: bealysmarket
Impressive
I can't believe how much hot water this little box puts out. I took a leap trusting some of the other reviews I read about it (some not so good) and decided our usage is low enough we'll make it work. I haven't had it long, but so far it's working great. I turned 2 sinks and 2 showers on at the same time. All 4 have full pressure and very hot water. Thank God it worked out.Read full review
Verified purchase: Yes • Condition: new • Sold by: greatbrands
Fairly straight forward install and good functions / performance
We have been using this for about a month now, it takes a bit longer than our tank water heater to get water, but the electric usage was significantly lower. Took some time to figure out the settings on our showers and get the temperature right, but well worth it.Read full review
Verified purchase: Yes • Condition: new • Sold by: yulianela29
Very Efficient
The heating capabilities are excellent, better than expected.
Minimal Space compared to a hot water tank.
Heats water better than any hot water tank I've ever had.
The electrical side, I could have better prepared for:
I installed 3 ea. 40 amp breakers that filled my 200 amp service.
Update 1 year later: Cut my all electric house bill in half. Now we are off the budget. It paid for itself in less than 6 months.We couldn't be happier. We stayed on the budget up till Dec. The electric company owe's me. We will not have an electric bill until may or june 2020Read full review
Verified purchase: Yes • Condition: new • Sold by: cBdMFs9yS2G@Del...
Great in every way!!
I bought this ECO 27 after owning an ECO 36 for a little over a year. I put the ECO 27 in between my 2 back bathrooms, so I could have more instant hot water on demand, instead of waiting for the hot water to arrive from the other end of the house. I also put some ball valves in to prevent the ECO 36 from turning on with the ECO 27, when any of the back bathroom faucets is opened. These ECO Smart units are very smart. They only use the amount of electricity needed for the flow needed. This ECO 27 will run both showers and 4 sink faucets all at the same time and heat the water to 125 degrees F without any issues. After installing the ECO 36 over a year ago, my water heating costs have dropped by over 50%, and I will never run out of hot water. These units look great, they work great, and they will pay for themselves in a very short period of time.Read full review
Verified purchase: Yes • Condition: new • Sold by: fruh308