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Renew2U UK

Renew2U UK

9.2K items sold
2.1K followers
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About us

Welcome to Renew2U, your premier destination for refurbished tech and appliances. At Renew2U, we have a passion for sustainability and a commitment to the circular economy. Our mission is to give products a second chance while offering you the customer an alternative affordable solution on those big must have purchases.

To provide our customers with peace of mind, all our products come with a one-year warranty. This warranty ensures that you can shop with confidence, knowing that our products are backed by our commitment to quality and customer satisfaction. In the rare event that an issue arises, our dedicated customer service team will be readily available to assist you, ensuring a hassle-free experience.

Come and join the mission so together we can reach our sustainability goals as one!
Location: United KingdomMember since: 24 Apr, 2023Seller: renew_2u

Business details

Business name: Gap RenewFirst name: GAPSurname: RenewAddress: Gap House, Nest Road, Gateshead, Tyne and Wear, United Kingdom NE10 0ESPhone number: +44 1919169031Email: ebay@renew2u.co.ukVAT number: GB 437327000CRN: 14634083Additional information: Our office opening hours are Mon-Fri, 8-4 - we're closed weekends and bank holidays, to raise a support ticket simply send us an email or send us a message via eBay - we aim to respond to all open tickets within one business day.

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Feedback ratings

Last 12 months

Positive1,158- positive Feedback in last 12 months
Neutral43- neutral Feedback in last 12 months
Negative45- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (2,501)

  • n***r (3195)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfectly described, excellent quality and value. Superb communication and superfast secured dispatch and delivery. Courier was in constant communication via email and mobile text message with a three hour timeslot provided on day of delivery. First time purchase from the seller, will not hesitate purchasing again. Thank you. 
  • o***s (724)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller and excellent communication about the delivery. The chosen delivery company is briliant, very helpful team. Description and pictures are exactly what was received. The fridge was very well packed. Thank you
  • 5***i (25)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great communication, helpful customer service and product was exactly as described. Also about half the price of the next best price. Great delivery time too. Thanks so much.
  • u***u (165)- Feedback left by buyer.
    Past month
    Verified purchase
    Have had this machine for a week now & it is working brilliantly have done lots of different washes with no problems. Arrived well packaged & apart from the minor dents which were pointed out in the advert it looks really good, also good communication from seller & delivery firm . Would recommend this seller.
    Reply from: renew_2u- Feedback replied to by seller renew_2u.- Feedback replied to by seller renew_2u.
    Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
  • i***1 (1352)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived with extra dent thank shown in photos. This was not seller's fault but DPD who misdelilvered package to wrong depot. Extra dent caused intransit. Seller issued agreeable refund . Thanks Andrea
  • _***o (336)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great condition and value for money. Had a problem with the delivery of the machine, as this is separate from the company which I purchased from.. but , Renew2 U was quick to respond and sort out this problem satisfactory .. would buy again from this company. Thank you Renew2 U great customer service..
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!805/1000