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picturehangingdirect

picturehangingdirect

68K items sold
574 followers
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About us

Location: United KingdomMember since: 20 Oct, 2013Seller: picturehangingdirect

Business details

Business name: Importers exporters LtdFirst name: HabibSurname: KhanAddress: Unit 19, Horizon Business Center, Erith, Kent, United Kingdom DA18 4AJPhone number: 442079986911Email: habib@picturehangingdirect.co.ukVAT number: GB 854166808CRN: 05369096

Feedback ratings

Last 12 months

Positive699- positive Feedback in last 12 months
Neutral14- neutral Feedback in last 12 months
Negative22- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
4.6
Delivery time
4.9
Communication
5.0

Seller Feedback (7,347)

  • _***o (350)- Feedback left by buyer.
    Past year
    Verified purchase
    Initially the wrong product was delivered and I saw from several reviews that communication with the company was poor. I have to say that was not the case for me. After contacting them about the wrong item, I received a quick response and the correct item was posted. I asked about returning the original item and was told to keep it. The right item arrived within a few days, was well packaged. Excellent customer service all round. A pleasure to do business with 👍
  • 6***2 (745)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The customer service and communications I received from this eBay seller were exemplary. My purchase is exactly as described. I am delighted with it. Many thanks!
  • l***6 (575)- Feedback left by buyer.
    Past month
    Verified purchase
    I bought 10 conference chairs. Items were advertised as mint, but when we opened them we found the seating had water marks, mould marks, and small tares on a couple. Communication was non-existent with seller . I sent him photos and reached to try and resolve the situation, like exchange the damaged ones, but I didn’t get a word back. I would have sent half of them back if it wasn’t so costly and a hassle to organise. I’d already paid £64 to get them delivered.
  • u***a (2243)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Well made, good packaging arrived safely. Very helpful seller who responded to all my questions very quickly.
  • a***d (265)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Don't be fooled ,the one sent to me was not steel edged . Don't be fooled by photos of magnet either. I complained to seller and to eBay but seller has not altered description to protect other shoppers and ebay did not properly investigate the item sent to me although I explained that the magnet was attracted to the steel tape glued to the ruler. And not to the ruler itself. Therefore eBay failed to protect consumer against misleading advertising. I sent the item back to the seller.
  • g***h (525)- Feedback left by buyer.
    Past month
    Verified purchase
    Item exactly as described, well packed and delivered quickly. Thanks!
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