13K items sold
315 followers
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Love & Live Life - MSL

New items always being added. Thank-you!

Love & Live Life -  MSL

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About us

WELCOME to 'MY SEA LION Ltd'
"My Sea Lion is a BRITISH family business, we pride ourselves on our management and customer service. We make the customer our priority while running 7 days a week!".
"The difference between Ordinary and Extraordinary is that little Extra" - MSL

We aim to reply within 12 hours and 99.99% of our customers queries are responded to within that time, but in some cases it may take longer e.g. when finding a lost package as Royal Mail and/or Hermes/InPost/DPD/UPS agent needs to be contacted for an evaluation.

My Sea Lion LTD has a dedicated customer service team who are in constant contact with the packaging team. I'm sure knowing this will give our customers a sense of confidence when shopping with us. We also have cameras so we can check if a package has been packed in the way that it was taught to avoid potential issues.

*If you are experiencing any PROBLEMS:

• (First) Email us at: MySeaLionLtd@gmail.com
Location: United KingdomMember since: 07 Dec, 2009Seller: mysealionltd

Business details

Business name: My Sea Lion LtdAddress: 19 Cranmer Close, Warlingham, Surrey, United Kingdom CR6 9SWCRN: 13632645

Shop policies

Returns
Postage

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (3,101)

  • e***t (2057)- Feedback left by buyer.
    Past month
    Verified purchase
    Quick Delivery And Wrapped Well...Many Thanks 🙂👍🍽️
  • u***s (1126)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller. Quick delivery as always. Thank you
  • 4***a (1146)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Quick delivery. Good ebayer
  • i***e (476)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I never received the item and although I contacted the seller three times, I never received a response. After more than 2 weeks with the item marked as prepared but not shipped in the tracking, I asked for an update. No reply. I tried again through eBay "item not received." I did receive a refund but never a response or explanation from the seller. From reading reviews, they have done the same to others. Terrible communication and now I have no Christmas candles, with no time left to find some.
  • c***n (136)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described and arrived very promptly
  • l***l (685)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller with fast delivery

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!997/1000