ironflame

Seller Feedback (133)

• k***e (584)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Outstanding Service !! when things go wrong you see how good things are, we had an issue with the delivery, the seller responded straight away and resolved the issue with in a day, which i am so grateful for on these cold nights !!! The Flue i have received is in perfect condition and exactly as described, again thank you ! if i could give 10 stars i would !
• d***7 (604)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The product is excellent, and the company is reliable and trustworthy. Customer service is top-notch – the staff is helpful, polite, and always ready to assist. The purchasing process went smoothly without any issues, and delivery was fast and as promised. The product met all my expectations, and the quality is very high. I highly recommend it to anyone who values professionalism, reliability, and satisfaction. It’s definitely worth choosing this company and their products.
• k***k (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I purchased this log burner for my garage, and I couldn’t be happier with it. The seller was fantastic—communication was brilliant, and all my questions were answered promptly. Delivery was on time, and the product arrived in perfect condition. It works really well, providing great heat, and has been a fantastic addition to my space. Overall, I’m very pleased with this purchase and highly recommend both the product and the seller!
• r***4 (689)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent quality at a good price , packaging and delivery very good
• i***m (2)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely no attempt at protective packaging. Item was crushed on arrival. refused delivery. Refund was issued promptly. Bought another one somewhere else. Very inconvenient and easily avoided .

  Reply from: ironflame- Feedback replied to by seller ironflame.- Feedback replied to by seller ironflame.

  We’re sorry for the inconvenience. All packages are carefully packed before shipping. Unfortunately, the damage may have occurred due to improper handling by the courier company.
• l***5 (2186)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  bought the item with the postage being £45 to my postcode and i am not in a part of london that's congestion charge or anything like this on a easy to get to rd just off the north circular rd the seller made contact to say the cost of the postage is now £65 and you need to pay a further £20 i advised i am not willing to pay this as the price i bought it for needs to be honoured or i do not want the item and hence the seller cancelled the order with a full refund.