Shanghai Top Nine Co.,Ltd is a high-tech enterprise in Chinese Mainland, engaged in R&D, manufacture and marketing of laser processing equipment, laser tuber, CNC engraver, Mould engraver, cutting plotter , CAD plotter and so on hi-tech electronics products.
With the efforts of many years, Shanghai Top Nine Co.,Ltd have established a complete set of strict and effective quality manage system including ISO9001/2000.The products of Cole having been approved by CE, FDA and RoHs. We assure our clients that our products are the first class among the market. Our service is also the best among the counterparts. The business objectives of Top Nine is to provide the market with the most reliable products, with the best price, and supported by impeccable service.Your satisfaction will be our best return.
This item was sent from the UK, and was well packaged, arriving safely.
It works really well, replacing a damaged tube in my laser cutter.
The seller was superb in their communications, and other than us not being able to connect from the warehouse, we were very satisfied.
g***t (2245)- Feedback left by buyer.
Past 6 months
Verified purchase
This company not only knows how to make a superb product, but they know the meaning of "Customer Service". The product, their communication and delivery are all exemplars to others. If I had to recommend one company, it would be this one; their quality is outstanding, I will be back.
o***c (3874)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Goods as described. Arrived in good time.
e***l (851)- Feedback left by buyer.
Past year
Verified purchase
Great ebayer. As described and fast enough delivery
3***s (1901)- Feedback left by buyer.
More than a year ago
Verified purchase
Very bad seller, wooden box arrived Damage after 3 weeks, tube was crack,wasn't working ,I was told that my fault I wasn't used right way, communication very bad,i was offer half price to buy next tube no exchange or refund,I have to ask eBay to help I have now fully refund, definitely not recommended bad bad bad seller
Reply from: industrial-laser- Feedback replied to by seller industrial-laser.- Feedback replied to by seller industrial-laser.
Dear customer, we are sorry for the delay and we would like to provide partial compensation. If the laser tube is damaged due to transportation and the quality of the laser tube itself, we will compensate. If the tube is damaged due to human error, we will not compensate, hope you can understand. We have been unable to contact you after the return was opened, and the laser tube was unusable due to human error, we have to issue a full refund. We are sorry that this order did not satisfy you.
k***b (283)- Feedback left by buyer.
Past year
Verified purchase
Item is as described and arrived quickly. Excellent service. Many thanks.