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BOOKS etc.

BOOKS etc.

1.8M items sold
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About us

BOOKS etc is an UK online business that is based in ALDERSHOT, Hampshire. We are a family run company that aims to bring customers a fantastic selection of books with great prices, with friendly helpful customer service.We work closely with publishers to highlight both the latest titles and older books that you may have missed first time around.BOOKS etc Ltd launched in 2010 when we bought the BOOKS etc name and the Borders UK database out of administration and we've been going strong ever since!
Location: United KingdomMember since: 01 Apr, 2013Seller: books--etc

Business details

Business name: BOOKS ETC LIMITEDFirst name: AndySurname: SmithAddress: Books Etc, Unit 4, Eastern Road, Aldershot, Hampshire, United Kingdom GU12 4YDPhone number: 01252318403Fax number: 01252318403Email: micwebber@gmail.comVAT number: GB 976952259CRN: 06687355

Feedback ratings

Last 12 months

Positive71,265- positive Feedback in last 12 months
Neutral1,015- neutral Feedback in last 12 months
Negative348- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (575,997)

  • w***r (65)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described and despatched in quick time. Item arrived within 3 days and was well packaged. Item was much cheaper than I found elsewhere online. I had a query about my order and the seller responded on the same day and sorted everything out. Would happily buy from seller again
  • r***y (409)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    First book went missing/didn't arrive, but Jessica in customer support sorted it out, sending a second copy, it arrived fast and safe, as described, well wrapped, good price and quick customer support. Thank you Jessica😁🎂👍🥰😎
  • a***l (61)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fantastic experience with this seller. I had an issue with the clay in my kit being dried out, which is something they couldn't have known about before me opening the box. I sent them a message and they replied quickly and kindly with a resolution, replacing my kit for me. Overall the kit was fantastic value and arrived brand new, in perfect condition bar the clay. Very trustworthy and helpful.
  • b***6 (44)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I'm a repeat customer of Books etc. I've always found them completely reliable. On this occasion, though, my order went astray. The response was to send me a replacement via courier. I'd say that's the test of an excellent seller - if there's a problem, get it sorted quickly. As ever, price, condition, packaging, and so on, were all A1. Would definitely recommend.
  • v***e (87)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent first class EBay seller who I would highly recommend , and will buy from again with 100 % confidence of receiving a quality , good value for money , with both the condition and appearance correctly described- fast dispatch and delivery . Item securely packaged to avoid any damage - a faultless first class all round experience .
  • a***y (383)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Hi. BOOKS ECT.My Purchase arrived today. I apologise for late response. Totally Happy with The Excellent Book Sieges Of The English Civil War. Looks And Is Super Quality In Everyway Condition, As New And Value could not be better. Happy With All. Excellent Seller And Service Fast Dispatch And Delivery, Quality Excellent, Packaging Care Attention given in Everyway. I Send Total Gratitude For All You Have Done For Me. Could NOT Of Purchased Better. Book And Seller Excellent. My Best. Frank.
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