Cool Japan Store

Seller Feedback (1,696)

• 8***e (268)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent service with an incredibly prompt delivery - taking only 4 days to reach Northern Ireland from Japan. Item is just as described and very well packaged. Communication was also good. I do believe there should be more transparency about the Customs Fees on the item description - maybe a rough estimate based on region. The 20% tariff paid on the lens meant that this became substantially more costly than anticipated.
• a***a (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Exceptional Seller – Impeccable Experience The Sony RX100 M4 arrived extremely quickly in pristine condition exactly as shown and beautifully packaged with the added delight of a small thoughtful gift communication was prompt courteous and sincere I would recommend this seller a billion times over for their professionalism and care A gentle reminder to international buyers: please factor in possible customs duties and tariffs Photos of and from the camera below

  
• h***s (13)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipped fast, replied to all my questions, the lens is just as described in the listing, the most accommodating seller I’ve met on eBay so far. They went above & beyond when no other seller I messaged would & shipped next day with priority shipping for no extra cost. Other sellers wouldn’t even reply back I was willing to pay extra for shipping or straight up told me no. This seller replied immediately & did it without cost, great experience!
• d***7 (196)- Feedback left by buyer.

  Past month

  Verified purchase

  I had sold MY GM5 camera years ago and regretted it. Decided I wanted to re-buy one but had to be super mint! Cool Japan had one, it was listed as mint..and after I received it, it was even better than Mint, AS DESCRIBED, it looks 99.99% new. GREAT communication...got the camera in TWO days . No issues with tarrifs, customs anything. Cool Japan Store packaged the camera UNBELIEVEBLY well ! It's wlorking perfectly. I would buy from them again anytime. Honest, Great price, Amazing condtion!!
• 9***_ (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  ¡Excelente compra! El lente llegó desde Japón en perfectas condiciones, tal como se describía: usado pero en estado MINT+, prácticamente nuevo. Óptica impecable, enfoque rápido y preciso, sin rayones ni marcas visibles y precio razonable.El empaque fue muy seguro y llegó puntualmente. Muy satisfecho con la calidad y el servicio del vendedor. ¡Altamente recomendado!
• o***r (4)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The packaging was very secure, ensuring the item arrived in good condition. The product description was accurate, with only a minimal amount of fungus and dust, which is acceptable. International shipping was efficient. All lens functions appear to work on my F80. Seller is very attentive and always provides responses. They kept me informed with important updates while shipping was in process.