Cleaner Ponds

Seller Feedback (8,563)

• y***r (502)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered over a dozen plants, they came super quick. I had no preconceived ideas as to what to expect. I had however exchanged several text messages with the seller & was confident by his helpful speedily response. Today my plants arrived. Each variety of plant is separately bagged and boxed well which is excellent. The plants are green/luscious/healthy with lots of rootstock. Excellent value for money I thoroughly recommend the seller & wil most definitely buy again.
• m***u (223)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was a bit concerned that the delivery company was being very slow and half expecting a bag of sad looking yellow plants as they had been in a box for so long. (Nothing to do with the seller, they dispatched it really quickly by courier). Pleased to say the box contained 2 very generous bags full of strong green vigorous Hornwort which look like they have spent a week in the sun, not a dark box! I am very happy with this transaction, great product, good price and very fast dispatch. 👍😊
• e***u (1329)- Feedback left by buyer.

  Past month

  Verified purchase

  DO NOT BUY! HORNWORT HAS LEECHES AND OTHER PESTS ONBOARD. Contacted seller immediately providing pictures of it still in packaging, no apology, no offer of fixing it, just a message saying to start a return. The cost of return will be half of the purchase price. Also took a week to arrive. Other orders I placed same day from other sellers arrived 3-4 days ago.

  Reply from: cleaner-ponds- Feedback replied to by seller cleaner-ponds.- Feedback replied to by seller cleaner-ponds.

  Customer is a keyboard warrior - All live plants can contain livestock- as stated to the customer following quarantine regulations when purchasing items for an aquarium - rinse the weed in clean, fresh water upon arrival and quarantine like you do with all new plants and fish before placing them into your aquarium.

  
• c***t (2198)- Feedback left by buyer.

  Past month

  Verified purchase

  Brilliant seller and excellent service. Thank you so much for my reasonably priced pump which was sent quickly and well packaged.
• s***j (244)- Feedback left by buyer.

  Past month

  Verified purchase

  Was one short but messaged seller and they sent another asap with an apology, so all good, good quality and good price and service.
• 1***5 (116)- Feedback left by buyer.

  Past month

  Verified purchase

  Arrived Safely. Fast dispatch, quick communication of dispatch. Thank you for a great, efficient transaction!