28K items sold
1.6K followers
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About us

Location: United KingdomMember since: 13 Apr, 2002Seller: *guitar

Business details

Business name: mr w t & s armstrongFirst name: StevenSurname: ArmstrongAddress: 121 Bede Street, Sunderland, default8, United Kingdom SR6 0NTEmail: taojkd@gmail.comVAT number: GB 829174996

Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable postage cost
4.5
Delivery time
4.8
Communication
4.9

Seller Feedback (18,535)

  • l***u (5)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller the original bag got lost in transit but seller sent another out to me. Bag was as expected and fitted my TW10 perfectly. 5 star seller; excellent communication item well packaged and as described.
  • o***r (1194)- Feedback left by buyer.
    Past year
    Verified purchase
    The seller Steve is a pure gem. The original guitar I ordered was lost in transit. So Steve offered me a new guitar but they didn’t have any in stock, so Steve sent me an upgraded model worth £800 brand new straight from the factory. I couldn’t believe my good fortune and Steve’s generosity. Definitely a 5 star eBay seller. Great communication and I appreciate the opportunity to share Steve’s good deed. Thank you from the bottom of my heart. Forever grateful. John.
  • a***t (133)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    As described/ images… serial number doesn’t match the one on the listing but the guitar is lovely. As new. Well packaged and no complaints . Not everybody does this but the string tension suitably reduced too for transporting. And extra cardboard around the head stock . Communication… perfunctory but hey they accepted my offer… got a message to say it had been posted and it arrived . The Ronseal approach .
  • b***n (2007)- Feedback left by buyer.
    Past year
    Verified purchase
    The seller messaged to say that the advertised 'used' guitar had a lifted bridge problem, and so said that he was sending (without prior consultation) a different 'new' Tanglewood dreadnought - one with a black gloss cedar top instead of the advertised instrument's natural wood spruce top. I think it would have been best to ask first if this replacement would be acceptable. That said, given the entry-level (and discounted) price of both instruments, I was willing to retain the replacement.
  • -***9 (57)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    VERY HAPPY WITH MY PURCHASE. ITEM ARRIVED PROMPTLY AND SAFELY. HUGE THANKS. GREAT SELLER! AAAAAAAAA+++++++++++
  • d***3 (261)- Feedback left by buyer.
    More than a year ago
    Verified purchase
    Excellent customer service and support. Excellent communications and top quality exactly as described. Delivery on time with impressive packaging. And above that the kindness of Mr.Steve and his understanding. Highly recommended. So grateful and blessed to deal with Mr.Steve. Thank you and thank you eBay as usual for the excellent customer service and support. Very special thanks and appreciated the way DPD delivered the item on time and with care.����

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