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UK-AQUATICS

UK-AQUATICS

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About us

Location: United KingdomMember since: 01 Mar, 2022Seller: hanoooshe

Business details

Business name: Hana ShabibiAddress: Flat 25, Stanley Court, 1 Woodfield Road, London, London, United Kingdom W5 1SL

Feedback ratings

Last 12 months

Positive983- positive Feedback in last 12 months
Neutral72- neutral Feedback in last 12 months
Negative86- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable postage cost
4.3
Delivery time
4.9
Communication
4.5

Seller Feedback (1,153)

  • _***a (265)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely brillianty packaged, fish bagged and doubled knotted, then wrapped in paper, then foil for insulation and then in a polystyrene box, then cardboard boxed. Seller quickly responded to any questions I had and kept me up to date with regards to shipping. I ordered 60 chilli rasbora and they all came at a reasonable size rather than tiny little juvenile fish I've had from sellers in the past, colours pretty rich and they've settled in well. I recommend this seller.
  • p***n (2287)- Feedback left by buyer.
    Past month
    Verified purchase
    Great value fish, exactly as described. Very well packed and all arrived healthy at the time stated by the seller. One small complaint, the offer to refund excess postage hasn't happened on two orders.
  • 1***1 (27)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    sorry I left feedback on my cancelled order instead of this one.apologies.i paid £20 for postage and packaging. only £5 was paid instead of nearly £10 for special delivery! my fish were in transit for a few days. was trying to contact seller but got no response! the fish were stone cold and grey and very limp.there was only 1 very small heat pad! the fish took a full week to start to get some colour in them! the last thing I've wanted to do was give anyone bad feedback!! but this seller deser
  • 4***4 (708)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    My fish Arrived in perfect condition. Well packaged and the spotless water it arrived in was kept at the right temperature in transporation . And expert advice was given when I requested it .highly recommended seller will buy again A++
  • h***m (48)- Feedback left by buyer.
    Past month
    Verified purchase
    Good seller, good CS, but fish sent were not what I ordered. However, we reached an agreeable compromise, and the fish I did receive were healthy. A-
  • p***p (2304)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely, healthy fish in excellent condition. Extremely well packed. Very good communications from vendor with prompt responses to my questions. All at a very competitive price. I would not hesitate to purchase from this vendor again 👌👌👌
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