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Raving Fans! (The One Minute Manager) by Kenneth Blanchard, Sheldon Bowles (Paperback, 1998)
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The Title is Raving Fans! The item is a book Paperback. Condition New. Books are released in many editions and variations, such as standard edition, re-issue, not for sale, promotional, special edition, limited edition, and many other editions and versions.
- Buy it nowSheldon Bowles - Raving Fans! - New Paperback - T555z
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About this product
Product Information
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.Product Identifiers
PublisherHarperCollins
ISBN-139780006530695
eBay Product ID (ePID)91223736
Product Key Features
Number of Pages160 Pages
Publication NameRaving Fans! (The One Minute Manager)
LanguageEnglish
SubjectManagement
Publication Year1998
TypeTextbook
AuthorKenneth Blanchard, Sheldon Bowles
SeriesThe One Minute Manager
FormatPaperback
Dimensions
Item Height198 mm
Item Weight90 g
Item Width129 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorSheldon Bowles, Kenneth Blanchard
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Ratings and reviews
Most relevant reviews
- 06 Jul, 2016
know the value of your customers
this book will give you a clear understanding of why you need to look after your customers - best investment ever !!Verified purchase: YesCondition: New
- 12 Feb, 2021
Raving Fans
amazing bookVerified purchase: YesCondition: New
