The equipment arrived well packed, is very well made, has good assembly instructions and easy to build.
The only down side is the big jump in resistance when using the lower pulley which affects curls, leg curls, kick backs and any of the adductor/abductor exercises. I've not tried other similar Multi Gyms, i.e. Marcy HG 5000 so this may also apply to these, but it is a real disadvantage when exercising some of the smaller muscle groups.
I'm an engineer, I'm fussy !
Good packaging
Good instructions (Clear and concise)
Well engineered
For a budget product its a surprisingly quality product.
Using the product you have to realise its not the £2K + product you find in a gymnasium.
resistance is relative to number of pulleys, the end result is the same its resistance to movement.
Had a problem with a pulley ( I had caused it !)
The after care service was brilliant
Its a shame all products aren't this good.