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About this product
Product Identifiers
BrandDe'Longhi
MPNETAM29620SB
EAN0787269552418, 8004399328679
ModelAutentica ETAM
eBay Product ID (ePID)649184001
Product Key Features
Number of Cups2
Power SourceWall Plug-in
Item Depth340 mm
Coffee TypeWhole Beans
ColourSilver, Black
Voltage240 V
Type of Coffee MadeEspresso
FeaturesHot Water Tap, Auto Shut-off, Water Tank, Built-in Water Filter, Frother, Built-in Grinder, Programmable, Removable Drip Tray, Timer, Adjustable Coffee Spouts, Energy Saving Mode, Removable Water Tank, Cup Warming Surface, Cord Storage, Display
Bean Capacity150 g
Brewing Time1 min
MaterialStainless Steel
TypeBean-to-Cup Coffee Machine
Power1450 W
Dimensions
Item Height477 mm
Item Width195 mm
Additional Product Features
Manufacturer ColourSilver and Black
Energy Efficiency RatingA
Ratings and reviews
Most relevant reviews
- 16 Jun, 2021Most favourable review
Excellent machine with a small footprint
Love this machine smaller than our old De’Longhi Magnifica fits kitchen much better and I would recommend anyone who’s thinking of a refurbished De’Longhi do it on EBay from the De’Longhi shop I honestly can’t tell if it’s been used I would also say Gavin at De’Longhi was exceptional in is help and adviceVerified purchase: YesCondition: Refurbished
- 31 Aug, 2018Most critical review
Cheaper Plastic Build Compared to Older Models
This model was a step up from my trusty 3 year old Delonghi EC860.M Espresso machine. And I have to say I was very disappointed with this espresso machine. The ETAM29.620SB being a Bean to Cup Espresso machine was a considerable improvement over my older model. It does make great tasting coffee. However, there's far too many cons for a premium £360 espresso machine. As a loyal Delonghi consumer I was disappointed with the QC of this product. My first one arrived dead with a faulty pump and wouldn't prime the water system. Apparently a regular issue when I googled it. The next replacement then had a damaged infuser due to an incorrectly sized screw protruding in to the rail mechanism (I found the correct sized screw rattling around at the bottom of the machine.) Quality control and production... well below average. Next, the build quality. Compared to older models this machine feels and looks very very cheap. Almost entirely plastic compared to the older brushed metal machines. It easily leaves tiny scratches on the 'soft' plastic sides after wiping down with a clean none detergent damp dish cloth. For future reference, I would suggest cleaning the sides with a microfiber cloth and a suitable cleaning solution. The cup stand on top feels thin and cheap and looks like a few uses will leave dents and scratches once cups are placed on it. Note: the cup stand doesn't include a heating element as in previous models. The coffee mill is situated to the rear on top with a stainless steel adjustable burr grinder. It grinds the beans quickly and efficiently. The default settings leave a solid puck in the waste box. No complaints so far. You can also use pre-ground in a small separate compartment, but only one small level measure at a time. The water tank on the rear is solid. However, I would suggest filling the tank with a jug, rather than the risk of breaking the lid when trying to remove the tank. To remove the tank you have to open the hinged lid before a couple of plastic claws release and allow the tank to slide upwards. It's very easy to forget to lift the lid and try to slide the tank upwards, risking damage to the two claws. Very poorly designed. The drip tray and grounds collection box seem to be the best built parts of the machine. Much more solid plastic and an attractive and solid metal drip/cup tray. A thin brushed metal front plate would have been nice, as in their older models. But Delonghi seem to have gone with a cheap silver painted plastic, as with most of the machine front. All in all the build of this machine is very disappointing, compared to older and similar priced models. And now the controls, usability and how easy is it to brew a drink? I have to say it's very easy to make a drink... Once you get accustomed to the flat touch buttons. The problem is your supposed to lightly touch a finger on the touch icons. The upper flat, none outlined buttons which allow you to change settings, select the strength and quantity don't often respond on first touch. Unlike the one touch bottom row despenser icons, which have a raised feel and bezel outline. Once you get used to touching them 'above' the arrows it becomes second nature. Although, I would have preferred the flat button micro switches the older models had. Another minor problem with the button panel is the LCD display. It has no option to adjust the display contrast. For this reason you may find yourself crouching, bending down or stepping backwards to read it clearly, depending on how far forward it's placed and the height of the kitchen surface or table. It is bright and readable in strong sunlight, no issues there. As for how well does it brew a drink?? It still makes the great wide selection of drinks! With a wide variety of settings to brew that perfect coffee. You can customise just about every drink. From the strength to how much is delivered to a cup or even two cups at once. Cappuccino's, Long (drip), Doppio (double espresso) and even a cup of tea using the milk frother/hot water despenser. The milk frother creates rich hot frothed milk or hot none frothed milk depending on your preference. 10/10 for the end result of your favourite drink! Final verdict: This machine makes great coffee without a doubt. However, this machine looks and feels very cheaply made, with it's poor build, cheaper materials and design niggles. Again, it makes a great cup of coffee. But I have my doubts on how reliable it will become during the warranty period, compared to my older similar priced more robust model. This model is certainly not worth the asking price of £350, more of a £250 price tag. For now I'm hoping this espresso machine will continue to pump out the great tasting coffee that Delonghi have always delivered. However, based on my experience and impression of this machine I'll be giving a similar priced Krups, Gaggia, Sage or Melitta a go in the future.Verified purchase: YesCondition: New
- 27 Sep, 2018
Excellent espresso
It’s one machine with lots of coins. Very easy for clean from Magnifica 3500 and also and more quiet. I really like the coffee, good espresso., very quick heats up water. Nice.Verified purchase: YesCondition: Refurbished
- 15 Jan, 2020
Fantastic
If your thinking about buying a bean to cup coffee maker, you won't go far wrong with this one. Well worth the expense.Verified purchase: YesCondition: Pre-owned
- 02 Dec, 2020
Delonghi Authentica Coffee Machine
This is the second Delonghi bean to cup coffee machine I have owned and would highly recommend. Took a few days to get my coffee exactly how I like it. I’m using the Costa beans and it’s worth the little bit extra for the perfect latte taste.Verified purchase: YesCondition: Pre-owned
- 13 Mar, 2019
Great machine
I've been looking for a bean to cup machine for a while and was delighted to win this at a great price.Verified purchase: YesCondition: New
- 21 Apr, 2021
Handy lil machine
Smaller than previous ESAM4200 model but quicker and quieter so worth the upgrade cost. Water tank could be larger and menu setting up not for the faint-hearted but relatively logical.Verified purchase: YesCondition: Pre-owned
- 17 Jun, 2020
Very good product but a few flaws
Very good product but a few flaws. The coffee tastes great and it’s really quite compact. I use it all the time. Refurbished means it had only made 10 coffees before it came to me. You can check on the counter. We also use the coffee steamer for tea and hot chocolate. So is helpful in multiple ways. The water from the coffee spouts doesn’t go directly into the holes of the drip tray. So it’s always a mess and needs to be wiped each time. Taking out the milk nozzle rubber is always a pain as it’s very tight. It does need to be cleaned after each daily use though.Verified purchase: YesCondition: Refurbished
- 15 Aug, 2018
Excellent
Excellent machine, works well and makes great coffeeVerified purchase: YesCondition: Refurbished
- 31 Jul, 2019
Great machine
Love my new coffee machine, made everything from espresso to hot chocolate with it.Verified purchase: YesCondition: Pre-owned
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