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About this product
Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-100471842265
ISBN-139780471842262
eBay Product ID (ePID)4594007
Product Key Features
Book TitleProfessional Management of Housekeeping Operations
Number of Pages514 Pages
LanguageEnglish
Publication Year1986
TopicIndustries / Hospitality, Travel & Tourism
IllustratorYes
GenreBusiness & Economics
TypeTextbook
AuthorRobert J. Martin
FormatHardcover
Dimensions
Item Weight34 Oz
Item Length3.7 in
Item Width1.6 in
Additional Product Features
LCCN85-006431
Dewey Edition21
Dewey Decimal647.9/4/068
Edition DescriptionTeacher's edition
Table Of ContentTHE EXECUTIVE HOUSEKEEPER AND SCIENTIFIC MANAGEMENT.Planning Organizing and Staffing the New Department.Conceptual Planning.Position and Job Descriptions.Planning to Schedule Workers.Material Planning.Staffing for Housekeeping Organizations.Operational Planning.DIRECTING AND CONTROLLING ONGOING HOUSEKEEPING OPERATIONS.The Housekeeping Daily Routine of Department Management.Subroutines.Security and Safety Within the Housekeeping Department.The On-Premise Laundry.The Full Circle of Management.Appendixes.Index.
SynopsisProvides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.