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About this product
Product Identifiers
BrandARRIS
MPNTM1602A
Ean0689719485706
GTIN0689719485706, 0610937000006
UPC0689719485706
ModelTM1602A
eBay Product ID (ePID)28034147909
Product Key Features
Maximum Downstream Data Rate960 Mbps
DOCSIS StandardDOCSIS 3.0
Modem Device TypeCable Modems & Routers
PortsEthernet (RJ-45)
TypeCable
Dimensions
Weight1.11lbs.
Additional Product Features
Custom BundleNo
Ratings and reviews
Most relevant reviews
- 10 Nov, 2020Most favourable review
Good value and performs well
Looking to save $ on older rental modem, bought this to replace. Compatible with my ISP, easy set up and activation. Already faster and more stable. Good value and improved speed with multi channels. Only question is reliability with only a week of experienceVerified purchase: YesCondition: New
- 01 Jul, 2020Most critical review
Good modem, but Optimum had trouble with the set up
I bought this to replace my Optimum cable modem, because we got tired of paying $10 per month for a piece of hardware that they have not replaced in years. The ARRIS modem itself is easy enough to set up at my end, but it took Optimum multiple tries over several days to get it to work with their telephone system. I do not know if that is Optimum's fault or not, but they are so difficult to get in touch with, and everytime they would reset the modem it would cut off the WiFi & therefore the phone call with the tech. Total nightmare over three days to make it work.Verified purchase: YesCondition: Pre-owned
- 18 Dec, 2019
Device will not sync with Optimum
Not easy to setup will not sync with Optimum. I call Optimum and they try to sync the device to their network, but it will not. I would like to return the device. I have no time to deal with troubleshooting. If I get a Product I want just to open a box and work in the first time.Verified purchase: YesCondition: Pre-owned
- 24 Jun, 2021
Excellent Choice for 300 Megabit Optimum Service
Looking to eliminate my monthly rental fee with Optimum, probably a common topic. Reading the reviews this modem seemed to be compatible with the service. Plugged in the unit and within minutes internet was detected and communicating with Optimum. Using the online portal, I registered the modem and within 10 minutes, I no longer needed my rental modem. Not everything was perfect, my router/network required a hard restart to work out some issues. For the first 2 days I suffered some intermittent connectivity issues and loss in transfer rates. After a hard restart of the entire system along with the modem, all the issues sorted themselves out. Performance seems to have improved over my old rental unit. Pings have dropped by about 4ms and transfer is a hair faster. I only have 200 megabit service so I cannot speak to top end of the modems ability. Given the excellent price and good performance this item is a must buy for anyone looking to drop their rental modem fees.Verified purchase: YesCondition: Pre-owned
- 06 Jan, 2020
Works with Optimum Online
Device works - Need to call internet provider after installing device to port the modem onto the outside world. Order was processed promptly.Verified purchase: YesCondition: Refurbished
- 12 Feb, 2020
Own don't rent. Save $$$$
One of my best decisions in years. Swapped out my optimum modem in minutes. Disconnect Optimum's rented modem, plug in my own new modem, call optimum, wait a few minutes for them to activate your new modem, DONE. In 9 months I will never have to pay optimum a monthly rental fee again as well a getting my $99 bucks back. No brainer.Verified purchase: YesCondition: New
- 25 Mar, 2022
Works perfectly, great value.
This is the same model that I was issued by Optimum. It even has Optimum on the front. It came in the box with the cables (Power and Ethernet). It appeared to be a new modem except one of the feet on the bottom was missing. To me that was a minor defect. The only problem I had was getting a person in Optimum to remove the old modem and add the new one to their database. This only took a few hours and it had nothing to do with the modem. After this was taken care of, the modem works perfectly. I'm completely satisfied with this produce.Verified purchase: YesCondition: Pre-owned
- 30 Jul, 2021
Didn't work
1 phone port was not working, once Optimum was able to get the unit registered, I did not get faster than 36 Meg. I wasted close to 6 hours with 3 optimum techs before we abandoned the unitVerified purchase: YesCondition: Pre-owned
- 24 Jul, 2020
It finally works!
I had to call Optimum in order to get it setup (the online setup didn’t work for me). After 90minutes and two call-backs, it finally works! I’ll be happy to no longer pay the monthly fee to Optimum.Verified purchase: YesCondition: New
- 19 Dec, 2019
Cheeper than renting from the ISP
Works as described.make sure you follow the set procedures of your Internet provider, in the way that they want it setup . I use optimum , works wellVerified purchase: YesCondition: Pre-owned
