Product Information
Customer experience is where it's at and human conversations are your most valuable code. This inspiring manual explains how to upgrade conversations across your organisation from the boardroom to the front line. Swap outdated soft skills for science-backed behaviours - and reap real results.Product Identifiers
PublisherBlue Sky Performance Improvement
ISBN-139781999715205
eBay Product ID (ePID)238672531
Product Key Features
SubjectManagement, Marketing
Publication Year2017
Publication NameCrack Crack the Code: Upgrade Your Customer Experience, One Conversation at a Time
LanguageEnglish
TypeTextbook
FormatPaperback
Additional Product Features
Country/Region of ManufactureUnited Kingdom