Product Information
All organisations need to respond to the challenges within today's highly competitive global economy. Business analysts are at the forefront of these responses, enabling the development of practical, creative and financially sound solutions that address business problems and grasp new opportunities. The fourth edition of this bestselling publication provides comprehensive guidance for business analysts, encompassing the essential concepts, frameworks and techniques needed to provide professional business analysis services. Key topics covered include the strategic context, investigating business situations, managing stakeholders, improving processes and defining requirements. New topics in this edition include the service view of business analysis, the strategic context and enterprise architecture, customer experience analysis and design thinking.Product Identifiers
PublisherBCS Learning & Development The Limited
ISBN-139781780175102
eBay Product ID (ePID)23046519603
Product Key Features
SubjectManagement, Business
Publication Year2020
Number of Pages436 Pages
Publication NameBusiness Analysis
LanguageEnglish
TypeTextbook
AuthorCraig Rollason, James Cadle, Malcolm Eva, Jonathan Hunsley, Debra Paul
FormatPaperback
Dimensions
Item Height244 mm
Item Width170 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorJonathan Hunsley, Malcolm Eva, James Cadle, Craig Rollason, Debra Paul