Product Information
Build a Next-Generation Enterprise Digital Platform with Portals and UXP A Complete Guide to Portals and User Experience Platforms provides in-depth coverage of portal technologies and user experience platforms (UXPs), which form the key pillars of a modern digital platform. Drawing on his experience in various roles in numerous portal engagements, the author gives you different perspectives of the same technology platform. The first section introduces portal through multiple viewpoints to cater to a wide audience, including business, operations, development, integration, performance, and architecture views. The book details many novel and practically proven models and frameworks, such as portal value realization framework, portal assessment framework, portal evaluation model, portal infrastructure planning techniques, and portal integration techniques. You also learn about effective digital program strategies, including portal roadmap strategy, collaboration strategy, portal security planning, portal testing strategy, SEO, and analytics planning concepts. The second section dives into UXP and advanced topics. It elaborates on UXP design concepts, including UXP reference architecture, customer touch point analysis, user experience mapping, and responsive web design. It also looks at advanced topics, such as next-generation portals, portal trends, portal user experience strategy, omni-channel strategy, portal KPI, portal pitfalls and best practices, portal security, portal governance, digital program management, and portal performance engineering. In the third section, the book presents four case studies related to intranet portals, retail portals, customer service portals, and portal content management. It discusses business drivers, challenges, portal solutions, and solution benefits for each of the case studies. Written by a seasoned practitioner, this book balances the core topics of modern portals along with emerging technologies in the digital space. Suitable for the entire digital technology community, including IT managers, digital architects, developers, and testers, it provides you with a practical guide for successfully building best practices-based digital platforms with forward-looking features.Product Identifiers
PublisherTaylor & Francis INC International Concepts
ISBN-139781498725491
eBay Product ID (ePID)223032176
Product Key Features
Number of Pages487 Pages
LanguageEnglish
Publication NameA Complete Guide to Portals and User Experience Platforms
Publication Year2015
SubjectComputer Science
TypeTextbook
AuthorShailesh Kumar Shivakumar
FormatHardcover
Dimensions
Item Height254 mm
Item Weight1111 g
Additional Product Features
Country/Region of ManufactureUnited States
Title_AuthorShailesh Kumar Shivakumar