Installation Nightmare - MyQ may not be ready for Prime Time
The concept of being able to RELIABLY control a garage bay door remotely can be nice, especially when one is not at home and wants to let someone in, or if they leave home for a stroll with their iPhone.
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SIDE NOTE: Before buying MyQ I knew most household LED LIGHT BULBS CAN INTERFERE WITH THE RF SIGNALS OF GARAGE DOOR OPENER MOTOR SYSTEMS. The operating distances of my vehicle garage door controls, and keypads too, quite limited after I replaced standard incandescent with LED bulbs. It was only after I changed to GE brand 'Garage Door Opener' 100W equivalent bulbs that all my remotes resumed working at previous normal distances and lighting was bright enough to be useful.
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Back to MyQ, being a bit of a techno geek I wanted a new toy to check out, thinking by Sept 2020 the MyQ system had developed to be reliable. But is this a good idea for most of us overall? Ends up I was well off taking a small pocketable keypad and using the remote control built into my cars. This MyQ set was not worth the hassles, and end result for me.
My home has two garage bays. Initially I installed the Chamberlain MyQ Hub with one garage door sensor, so I had control of the right bay door. Later I added a second garage door sensor, then programmed the left door sensor. Both seemed to work OK.
There were some hiccups with the Chamberlain MyQ Hub alone:
• At times the MyQ Hub gets confused and the MyQ App asks me to 'VERIFY DOOR POSITION', let it know if the door is really open or closed. So this is not yet 'bullet-proof' - though at least it asks.
• There is some latency that is more annoying when closing a bay door. It can take longer than I'd like for the MyQ App to register 'Closed', this is not the end of the world.
• Note the MyQ requires that each garage bay door have a MyQ sensor attached, this gives the Hub door position feedback. The sensor incorporates a long life Lithium button battery.
The real troubles began after I purchased the Chamberlain MyQ Bridge:
• Somehow during programming the Hub became confused resulting in control of the left door working OK HOWEVER, the garage door opener in my Ford vehicle occasionally activated BOTH GARAGE DOORS when I push to open or close the right door.
• I called Chamberlain Customer Service, they are better than most but working within the limits of what MyQ can do. This became an installation nightmare: the process tied me up way too long, to get this to at least 'reasonably well working' required nearly a 3-hour consult one the phone with Chamberlain Customer Care, at least they were there to help.
• Chamberlain Customer Support concluded we had to reset ALL components; THERE IS NO WAY TO FULLY 'WIPE/RESET' the HUB! Their solution requires having to WIPE BOTH GARAGE DOOR OPENER memories, I had to reprogram ALL MY GARAGE DOOR OPENERS: hand held, keypad, and IN VEHICLES TOO.
• During the set up process the iPhone Hub App LOCKED UP within a section about installing a garage door sensor - no menu item is on that screen to return back to the App 'Home' menu! If I had not had Chamberlain Customer Care on the phone then I would now have known there is a back way to get into the Hub via a Browser.
I still cannot say what the Bridge does exactly, though it seems to work though my iPhone 'Home' App I do not yet seem to be able to control the Garage Doors through my Apple OS X 'Home' Application.
I do not have enough other automation gadgets to be able to fully see how one can program this to cause that to happen. Furthermore, I wonder if the RF put out by all my gadgets (Philips Hue Lights, Arlo cameras, MyQ Hub & Bridge, home Router and other gadgets) may interfere with each other.
This was put in some couple of weeks ago, and to this day the garage door opener of my Ford vehicle occasionally opens BOTH DOORS when I push to open the right door. Makes me wish I had skipped MyQ.
Verified purchase: YesCondition: Pre-owned