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He is able to behaviorally answer the perennial conundrum of "How does the practitioner know if one has permission to interact with another person?". If the other person's breathing is high/shallow, the person is in stress and the practitioner doesn't have permission.
I am doing the Leadership Diploma including managing groups and body language with Michael Grinder in association with Toby and Kate McCartney NLP trainers. The book comes as a PDF with the course but I prefer the hard copy.