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How to Become a Police Communications Officer (999 Emergency Operator) by Philippa Oakley (Paperback, 2013)

World of Books Ltd (10215215)

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Police Communications Officers are the Police Force's 999 Call operators who carry out a highly stressful and demanding job. As part of the selection process for becoming a Police Communications Officer candidates are required to undergo a series of rigorous assessments including completing a competency-based application form, an assessment centre, a call-handling test and an interview. During the call handling test candidates are required to listen to a recorded 999 call and then type up as much of the information as possible in the given time-frame. To pass the live test applicants need to achieve an average typing speed of 16 words per minute. How to become a Police Communications Officer book is packed full of tips and information on how to pass every element of the application process, from sample application form questions and answers, sample call-handler tests and even interview questions with suggested responses.