Purchased for our 80+ year old parents. It has been an amazing piece of technology - keeping all the family in touch. They didn't have iPhones so family abroad could never FaceTime etc. We purchased the 15" to make sure it wasn't too small for them to operate. A family member set it up - so all they have to do when someone is calling is press the button - it's as easy as that. I would 100% recommend this item.