Basic Design Flaws
Yes, it pops corn. However, two design flaws annoy.
First, the cooking area is not flat. If you look closely at the photo, you can see that the bottom curves upward, so the stirring wand does not cover the entire area on which the corn rests. As the wand rotates, it pushes some of the kernals up onto the curved area, where they stay and don't pop. To get enough kernals to pop, have to shake the entire machine (making sure that the lid doesn't come off) throughout the popping cycle to make those stray kernals fall onto the flat cooking surface. For some reason, some popper kernels get stuck under the stirring wand, too. (I had another brand popper years ago that had a completely flat bottom, and didn't have this kind of problem. Figured the designers should have tested this machine and found out the curved bottom doesn't work, and the wand needed to be closer to the bottom.)
Also, the lid rests in a narrow groove in which popped corn always lodges. It's a pain in the ... you know ... to get those kernels out when cleaning the machine. Were it not for this groove, a paper towel would do the trick nicely without marring the finish.
Would send it back, but that's a lot of hassle. A simple product such as this, which has been around for a LONG time, should not have these flaws. Simple testing would have made them evident and the product could have been re-designed appropriately. Guess that would have cost West Bend some extra bucks, bucks they preferred to keep in their own pockets. Grrrr ...
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