|Listed in category:
Have one to sell?
bookwanderers
(823)
Registered as a business seller

Crucial Conversations: Tools for Talking When Stakes are High

£13.98
RRP £15.98 What does this price mean?
RRP refers to the manufacturer's recommended retail price.
Save £2.00 (13% OFF)
Condition:
New
More than 10 available21 sold
Breathe easy. Returns accepted.
This one's trending. 21 have already sold.
This item will be sent through eBay's Global Shipping Programme.
Includes international tracking, simplified customs clearance, and no extra charges at delivery. Learn more
Postage:
£16.46 International Priority Shipping to United States via eBay's Global Shipping Programme
This amount includes seller specified domestic postage charges as well as applicable international postage, dispatch, and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions
.
Located in: Leicester, England, United Kingdom
Import charges: 
Free amount confirmed at checkout
This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions
Delivery:
Estimated between Thu, 8 May and Thu, 15 May to 43230
Estimated delivery dates - opens in a new window or tab reflect seller's dispatch time, origin postcode, destination postcode and time of order receipt, and will depend on the delivery service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods, and are an estimate only.
Includes international tracking
Returns:
30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
Payments:
    Diners Club
International postage and import charges paid to Pitney Bowes Inc. Learn moreLearn more about the eBay Global Shipping Programme

Shop with confidence

eBay Premium Service
Top rated seller, fast delivery, and easy returns. Learn more- Top Rated Plus - opens in a new window or tab
eBay Money Back Guarantee
Get the item you ordered or your money back. Learn moreeBay Money Back Guarantee - opens new window or tab
Seller assumes all responsibility for this listing.
eBay item number:404895684501
Last updated on 24 Apr, 2025 12:35:03 BSTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Book Title
Crucial Conversations: Tools for Talking When Stakes are High
Topic
Business, Communication, Self-Help
Book Series
NA
Genre
Self-Help, Communication, Business
Original Language
English
Country/Region of Manufacture
UK
Features
Self-help, Communication Skills, Tools and Strategies, Real-life Examples, Bestseller
Narrative Type
Non-Fiction
Edition
NA
Signed
NA
Intended Audience
Professionals, Managers, Individuals interested in improving communication skills
ISBN
9781260474183
Publication Year
2021
Type
Textbook
Format
Paperback
Language
English
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Item Height
229 mm
Author
Emily Gregory, Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Publisher
Mcgraw-Hill Education
Subject
Business
Item Weight
356 g
Item Width
152 mm
Number of Pages
304 Pages

About this product

Product Information

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-13
9781260474183
eBay Product ID (ePID)
5049905759

Product Key Features

Number of Pages
304 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Language
English
Subject
Business
Publication Year
2021
Type
Textbook
Author
Emily Gregory, Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Format
Paperback

Dimensions

Item Height
229 mm
Item Weight
356 g
Item Width
152 mm

Additional Product Features

Country/Region of Manufacture
United States
Title_Author
Kerry Patterson, Ron Mcmillan, Joseph Grenny, Emily Gregory, Al Switzler

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
CRN: 12884475
About this seller

bookwanderers

96.6% positive Feedback5.0K items sold

Joined Jan 2022
Registered as a business seller
Welcome to BookWanderers, your virtual literary bliss! Embark on a captivating journey through imagination, knowledge, and creativity. Discover an extensive selection of titles for every reader's ...
See more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Popular categories from this shop

Seller Feedback (879)

All ratings
Positive
Neutral
Negative
    • 3***w (219)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Thank you.
    • t***a (1283)- Feedback left by buyer.
      Past year
      Verified purchase
      All good. Thanks
    See all Feedback