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Zoho One Essentials: Mastering Zoho CRM 9781644572764 by Fredricks, Karen S

US $29.92
Approximately£22.51
Condition:
Very Good
“Used - Very Good”
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US $3.99 (approx £3.00) USPS Media MailTM.
Located in: Medford, New York, United States
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eBay item number:387181613409
Last updated on 05 May, 2025 09:18:26 BSTView all revisionsView all revisions

Item specifics

Condition
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
Seller notes
“Used - Very Good”
Book Title
Zoho One Essentials: Mastering Zoho CRM
ISBN
9781644572764

About this product

Product Identifiers

Publisher
Epublishing Works!
ISBN-10
1644572761
ISBN-13
9781644572764
eBay Product ID (ePID)
17057256400

Product Key Features

Number of Pages
218 Pages
Publication Name
ZOHO One Essentials : Mastering ZOHO Crm
Language
English
Publication Year
2022
Subject
Desktop Applications / Suites, Enterprise Applications / Business Intelligence Tools, Enterprise Applications / Collaboration Software
Type
Textbook
Author
Karen S. Fredricks
Subject Area
Computers
Format
Trade Paperback

Dimensions

Item Height
0.5 in
Item Weight
10.6 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
Synopsis
Reap the competitive benefits of Zoho, one of the best customer relationship management (CRM) solutions on the market today. Learn How To: >Store complete contact information, including name, company, phone numbers, mailing addresses, and e-mail addresses. >Record dated notes for each of your contacts so that you can easily keep track of meaningful conversations and activities. This feature is handy for those of us who forget things on occasion. >Keep a calendar that is cross-referenced with the appropriate contact so that you have a complete record of all interactions that you've had-or will have-with a contact. >Access reports and dashboards so that you can glean insight into your business based on the information in your database. >Merge your contact information into templates you create for marketing campaigns and other purposes. You can send those merged documents via snail mail, fax, or e-mail. >Manage your sales pipeline with built-in forecasting tools. What Is Customer Relationship Management (CRM)? CRM stands for customer relationship management and typically refers to software, like Zoho, that helps you manage your customer relationships. From a sales perspective, it means things like inputting and tracking leads, checking up on those leads, converting leads to contacts, and ultimately to deals. From a management perspective, you can track the progress of your sales team, create and run reports, and gather insights into your sale cycles and forecasts. Simply stated, the goal of a capable CRM product, such as Zoho, is to run your business efficiently, effectively and to increase profitability.

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