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Winning at Customer Services and Call Centre Job Interviews Incl
£5.21
Condition:
Good
A book that has been read, but is in good condition. Minimal damage to the book cover eg. scuff marks, but no holes or tears. If this is a hard cover, the dust jacket may be missing. Binding has minimal wear. The majority of pages are undamaged with some creasing or tearing, and pencil underlining of text, but this is minimal. No highlighting of text, no writing in the margins, and no missing pages. See the seller’s listing for full details and description of any imperfections.
- Buy it nowWinning at Customer Services and Call Centre Job Interviews Incl
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Postage:
£8.99 Standard Int'l Postage.
Located in: South East, United Kingdom
Delivery:
Estimated between Thu, 15 May and Tue, 27 May to 43230
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eBay item number:385744956517
Item specifics
- Condition
- Title
- Winning at Customer Services and Call Centre Job Interviews Incl
- ISBN
- 9780955262944
- Publication Year
- 2006
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Book Title
- Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions
- Item Height
- 156mm
- Publisher
- Anson Reed The Limited
- Topic
- Business, Opinion of the People
- Item Width
- 234mm
- Item Weight
- 327g
- Number of Pages
- 228 Pages
About this product
Product Information
All the INFORMATION, all the SECRETS plus MODEL ANSWERS to 96 QUESTIONS asked at Customer Services and Call Centre Job Interviews. This comprehensive and intelligent guide has been written by top interviewers Annette Lewis and Joe Mc Dermott both of whom have extensive experience within the Customer Services and Call Centre sectors. They have recruited for a variety of positions from Customer Service Advisors up to Call Centre Managers and share the answers that win and those that lose. Included in this guide is an analysis of the skills required, the different jobs, the different types of interview along with model answers to 96 questions asked at Customer Services and Call Centre job interviews including COMPETENCY BASED and BEHAVIOURAL questions. Four actual job interview scripts as used by industry experts are included too making this an essential read for anyone serious about winning those top jobs offers.
Product Identifiers
Publisher
Anson Reed The Limited
ISBN-13
9780955262944
eBay Product ID (ePID)
92100403
Product Key Features
Book Title
Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions
Format
Paperback
Language
English
Topic
Business, Opinion of the People
Publication Year
2006
Type
Textbook
Number of Pages
228 Pages
Dimensions
Item Height
156mm
Item Width
234mm
Item Weight
327g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: GB 724 4981 18
CRN: 03800600
Safety and accessibility information
About this seller
Chiron_Media_Store
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- i***f (654)- Feedback left by buyer.Past monthVerified purchasePerfect seller thank you so much. Prompt dispatch, fast delivery, great price, appropriate packaging, item's exactly as described, and excellent communication. Five stars ☆☆☆☆☆
- s***u (2642)- Feedback left by buyer.Past monthVerified purchaseAs always excellent quality, good value for money and exactly as described. Straight forward transaction. Well packaged and arrived on time. great communication. Would highly recommend this seller. Will buy again. Thankyou
- v***9 (422)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent ebayer accurate description and delivery was very fast. Packaged securely and great value for money also lst class communication from the seller and its been a pleasure doing business thank you.
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