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Schultz - Choosing a Crm Vendor Best Practices Pitfalls and the Myt - N555z
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- Buy it nowSchultz - Choosing a Crm Vendor Best Practices Pitfalls and the Myt - N555z
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Located in: GB, United Kingdom
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Estimated between Wed, 21 May and Wed, 28 May
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eBay item number:375395703474
Item specifics
- Condition
- Fiction/Non-Fiction
- Non-Fiction
- Genre/Subject
- BUSINESS ECONOMICS / Customer Relations
- Brand
- NA
- Weight
- 0.25
- Style
- NA
- Title
- Choosing a Crm Vendor Best Practices Pitfalls and the Myth of
- Release Title
- Choosing a Crm Vendor Best Practices Pitfalls and the Myth of
- Record Grading
- New
- Sleeve Grading
- New
- Platform
- NA
- Size
- NA
- Film/TV Title
- Choosing a Crm Vendor Best Practices Pitfalls and the Myth of
- Colour
- NA
- Material
- NA
- Department
- NA
- Binding Type
- Perfect
- Item Length
- 215.9
- Main Stone
- NA
- Connectivity
- NA
- Model
- NA
- ISBN
- 9781908293077
- Publication Year
- 2011
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Choosing a Crm Vendor: Best Practices, Pitfalls, and the Myth of the Turnkey Solution
- Item Height
- 216 mm
- Publisher
- Genius Media
- Subject
- Computer Science, Marketing, Business
- Item Weight
- 251 g
- Item Width
- 140 mm
- Number of Pages
- 192 Pages
About this product
Product Information
Getting Customer Relationship Management right is a goal to which any customer focused company aspires. Yet, rather than enabling companies to achieve this goal, the complexity of choosing the right CRM vendor can become a stumbling block to companies trying to deliver excellence in customer service. With an increasing choice of established, corporate vendors, niche vendors and open source solutions, your decision to invest in CRM is vital in supporting the business information that underpins your delivery of sales, marketing and service excellence to your customers. In Choosing a CRMVendor, Andrew Schultz shares his expertise on the following subjects: a- CRM: The Illusion and the Reality a- The Fall of the Biggest CRM Vendor in the World a- The 3 Pillars of CRM a- Finding a Solution a- Choosing a Vendor Having led many CRM implementations as a consultant, and in his current role helping CRM consulting firms and vendors of CRM add-on applications develop solutions relevant to customer needs, Andrew Schultz is a solution architect with deep experience in understanding customer requirements and mapping those requirements to CRM functionality. In Choosing a CRMVendor, Schultz shares both his objective advice and the hard earned 'insider secrets' that you will find invaluable in making the right CRM vendor decision.
Product Identifiers
Publisher
Genius Media
ISBN-13
9781908293077
eBay Product ID (ePID)
110654820
Product Key Features
Number of Pages
192 Pages
Publication Name
Choosing a Crm Vendor: Best Practices, Pitfalls, and the Myth of the Turnkey Solution
Language
English
Subject
Computer Science, Marketing, Business
Publication Year
2011
Type
Textbook
Format
Paperback
Dimensions
Item Height
216 mm
Item Weight
251 g
Item Width
140 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: GB 343612519
CRN: 11290771
Additional information:
noah_cin@ihaveit.io
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Seller Feedback (90,637)
- b***o (925)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived on release day, packed safely and new as advertised, good price and seller communication was good, very happy to recommend seller!Tina Turner - Private Dancer - Preorder - New BLURAY Mixed product - 34 - U23z (#387851446661)
- 9***9 (985)- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent service, communication and value. The record was well packaged and received in perfect condition as described. A highly recommended seller. Thank you.
- f***u (526)- Feedback left by buyer.Past monthVerified purchaseSeller marked two records as “dispatched” under one tracking number, but only one was included in the packaging received. Complaint was sent immediately, to no response. Seller replied only after eBay intervention was mentioned. Claimed the warehouse didn't receive the item from supplier, and that “mistakes do happen”. When shown the item still part of their listings (with a higher price), seller went suddenly silent. Refund, rather than the record, was sent. Totally unprofessional.