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The IT Support Handbook: A How-to Guide to Providing Ef - Paperback NEW Halsey,

£79.19
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eBay item number:353952779697
Last updated on 02 Mar, 2025 17:49:05 GMTView all revisionsView all revisions

Item specifics

Condition
New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Weight
460grams
Subjects
Computer & IT
Pages
N/A
Size
25.4 x 17.8 x 1.2 centimeters (0
Topic
Computing
Book Title
The IT Support Handbook: A­ How-to Guide to Providing Effective
ISBN
9781484251324
Publication Year
2019
Type
Textbook
Format
Paperback
Language
English
Publication Name
The It Support Handbook: a How-To Guide to Providing Effective Help and Support to It Users
Item Height
254 mm
Author
Mike Halsey
Publisher
Apress
Subject
Engineering & Technology, Computer Science
Item Weight
419 g
Item Width
178 mm
Number of Pages
197 Pages

About this product

Product Information

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll Learn Manage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.

Product Identifiers

Publisher
Apress
ISBN-13
9781484251324
eBay Product ID (ePID)
28046568541

Product Key Features

Number of Pages
197 Pages
Publication Name
The It Support Handbook: a How-To Guide to Providing Effective Help and Support to It Users
Language
English
Subject
Engineering & Technology, Computer Science
Publication Year
2019
Type
Textbook
Author
Mike Halsey
Format
Paperback

Dimensions

Item Height
254 mm
Item Weight
419 g
Item Width
178 mm

Additional Product Features

Country/Region of Manufacture
United States
Title_Author
Mike Halsey

Item description from the seller

Seller business information

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VAT number: GB 920245361
CRN: 06386895
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    The product was as described and arrived well-packaged. It is a good price as this book is hard to come by and was in mint condition. The seller answered my question quickly and dispatched when the order was ready. I highly recommend this seller. Thank you.
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    They fully Resolved the error they made by Listing and Sending the wrong Book. The Item listed was the Yellow/Gold Edition, which was what I ordered, but they sent the Blue/Grey = A Super-Disappointing unboxing! Last checked 6Oct'24 it's still Listed! ⭐⭐⭐ Overall: Details, Customer Service:⭐⭐⭐⭐⭐ They responded almost instantly and offered more than one solution - Price:⭐⭐⭐⭐⭐ - Product Description: 0 - Packaging:⭐⭐⭐⭐⭐ (Superb) - Free Postage/Return:⭐⭐⭐⭐⭐ - Dispatch/Delivery: ⭐⭐⭐⭐
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