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Care Packages for Your Customers: An..., Glanz, Barbara
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Β£3.59
Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the sellerβs listing for full details and description of any imperfections.
- Buy it nowCare Packages for Your Customers: An..., Glanz, Barbara
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Doesn't post to United States.
Located in: GB, United Kingdom
Delivery:
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30 days return. Buyer pays for return postage. If you use an eBay delivery label, it will be deducted from your refund amount.
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eBay item number:305270782726
Item specifics
- Condition
- Title
- Care Packages for Your Customers: An Idea a Week to Enhance Cu...
- Book Title
- Care Packages for Your Customers: An Idea a Week to Enhance Cu...
- ISBN
- 0071484213
- EAN
- 9780071484213
- Binding
- Paperback / softback
- Date of Publication
- 20070516
- Release Title
- Care Packages for Your Customers: An Idea a Week to Enhance Cu...
- Artist
- Glanz, Barbara
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2007
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Care Packages for Your Customers
- Item Height
- 198 mm
- Publisher
- Mcgraw-Hill Education
- Subject
- Marketing
- Item Weight
- 277 g
- Item Width
- 147 mm
- Number of Pages
- 198 Pages
About this product
Product Information
CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes Self-assessments, brainstorming exercises, checklists, and worksheetsReal-life examples of how companies create enhanced customer experiencesHelpful how-to tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performanceTime-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-13
9780071484213
eBay Product ID (ePID)
87913623
Product Key Features
Number of Pages
198 Pages
Publication Name
Care Packages for Your Customers
Language
English
Subject
Marketing
Publication Year
2007
Type
Textbook
Format
Paperback
Dimensions
Item Height
198 mm
Item Weight
277 g
Item Width
147 mm
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Seller business information
VAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992
CRN: 06437594
About this seller
World of Books Ltd
98.4% positive Feedbackβ’38.2M items sold
Registered as a business seller
Seller Feedback (13,694,092)
- h***i (37)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller kindly got in touch to say the book I ordered did not meet the quality advertised due to being found to be in a poor condition at the packing stage. Unfortuntely no replacement was available and would I like to pick a book of equivalent value from the marketplace - which I did. That book arrived safely and was in the condition advertised. I have used this seller many times before and I am grateful for their quality control decission, rather than send me a damaged book. Will use again.
- n***o (606)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased this item on eBay and am extremely happy with it! The quality and condition exceeded my expectations and arrived exactly as described in the listing. The book was good value The shipping was fast, and the packaging ensured that it arrived in perfect condition. The seller was communicative and provided excellent service throughout the process. Overall, a fantastic buying experience, and I highly recommend both the item and the seller to anyone looking for a reliable purchase!
- e***- (394)- Feedback left by buyer.Past monthVerified purchaseIt's been a very positive experience buying from this seller who I have bought from many times before and will do again. The DVD is exactly as described and is in very good condition. It was very reasonably priced and was securely packaged and delivered super fast. I really recommend this seller. Communication is excellent if needed, very prompt, helpful and friendly. A top notch seller who always gives their best. 5π all round π
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Seller Feedback (13,694,092)
- h***i (37)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller kindly got in touch to say the book I ordered did not meet the quality advertised due to being found to be in a poor condition at the packing stage. Unfortuntely no replacement was available and would I like to pick a book of equivalent value from the marketplace - which I did. That book arrived safely and was in the condition advertised. I have used this seller many times before and I am grateful for their quality control decission, rather than send me a damaged book. Will use again.
- n***o (606)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased this item on eBay and am extremely happy with it! The quality and condition exceeded my expectations and arrived exactly as described in the listing. The book was good value The shipping was fast, and the packaging ensured that it arrived in perfect condition. The seller was communicative and provided excellent service throughout the process. Overall, a fantastic buying experience, and I highly recommend both the item and the seller to anyone looking for a reliable purchase!
- e***- (394)- Feedback left by buyer.Past monthVerified purchaseIt's been a very positive experience buying from this seller who I have bought from many times before and will do again. The DVD is exactly as described and is in very good condition. It was very reasonably priced and was securely packaged and delivered super fast. I really recommend this seller. Communication is excellent if needed, very prompt, helpful and friendly. A top notch seller who always gives their best. 5π all round π