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Active Operations Management: The p..., Richard Jeffery
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Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the sellerβs listing for full details and description of any imperfections.
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Located in: GB, United Kingdom
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eBay item number:305107769372
Item specifics
- Condition
- Title
- Active Operations Management: The playbook for service operati...
- Book Title
- Active Operations Management: The playbook for service operati...
- ISBN
- 1788602315
- EAN
- 9781788602310
- Binding
- Paperback / softback
- Number of Pages
- 256
- Date of Publication
- 2021-01-19
- Release Title
- Active Operations Management: The playbook for service operati...
- Artist
- Jeffery, Richard
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2021
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Active Operations Management: the Playbook for Service Operations in the Agile Age
- Item Height
- 234 mm
- Publisher
- Practical Inspiration Publishing
- Subject
- Computer Science, Business
- Item Width
- 156 mm
About this product
Product Information
This is a practical guide for managers in Service Operations to help them to improve the performance of their operation by using the Active Operations Management (AOM) method, developed by the authors. AOM is a unique blend of the human and technical sides of performance improvement. On the one hand it offers a practical guide to planning and managing workers time in order to optimize the delivery of targets for cost, quality and service. On the other hand it provides insight into human motivation and behaviour that are critical to delivering performance improvement changes that will last. This is a practical 'how to' book rather than a theoretical tome, aimed at demystifying management theory, debunking unhelpful jargon and helping managers apply techniques directly to their own working environment. In a complex and rapidly changing world, the last thing managers need is internal complexity in the way they manage the delivery of service to customers. Simplifying the management of operations is essential if organizations are to be agile enough to adapt, survive and thrive in the modern economy.
Product Identifiers
Publisher
Practical Inspiration Publishing
ISBN-13
9781788602310
eBay Product ID (ePID)
20046543526
Product Key Features
Subject
Computer Science, Business
Publication Year
2021
Publication Name
Active Operations Management: the Playbook for Service Operations in the Agile Age
Language
English
Type
Textbook
Format
Paperback
Dimensions
Item Height
234 mm
Item Width
156 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992
CRN: 06437594
About this seller
World of Books Ltd
98.4% positive Feedbackβ’38.2M items sold
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Seller Feedback (13,719,357)
- h***i (37)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller kindly got in touch to say the book I ordered did not meet the quality advertised due to being found to be in a poor condition at the packing stage. Unfortuntely no replacement was available and would I like to pick a book of equivalent value from the marketplace - which I did. That book arrived safely and was in the condition advertised. I have used this seller many times before and I am grateful for their quality control decission, rather than send me a damaged book. Will use again.
- n***o (607)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased this item on eBay and am extremely happy with it! The quality and condition exceeded my expectations and arrived exactly as described in the listing. The book was good value The shipping was fast, and the packaging ensured that it arrived in perfect condition. The seller was communicative and provided excellent service throughout the process. Overall, a fantastic buying experience, and I highly recommend both the item and the seller to anyone looking for a reliable purchase!
- e***- (402)- Feedback left by buyer.Past monthVerified purchaseIt's been a very positive experience buying from this seller who I have bought from many times before and will do again. The DVD is exactly as described and is in very good condition. It was very reasonably priced and was securely packaged and delivered super fast. I really recommend this seller. Communication is excellent if needed, very prompt, helpful and friendly. A top notch seller who always gives their best. 5π all round π
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Seller Feedback (13,719,357)
- h***i (37)- Feedback left by buyer.Past 6 monthsVerified purchaseThe seller kindly got in touch to say the book I ordered did not meet the quality advertised due to being found to be in a poor condition at the packing stage. Unfortuntely no replacement was available and would I like to pick a book of equivalent value from the marketplace - which I did. That book arrived safely and was in the condition advertised. I have used this seller many times before and I am grateful for their quality control decission, rather than send me a damaged book. Will use again.
- n***o (607)- Feedback left by buyer.Past 6 monthsVerified purchaseI recently purchased this item on eBay and am extremely happy with it! The quality and condition exceeded my expectations and arrived exactly as described in the listing. The book was good value The shipping was fast, and the packaging ensured that it arrived in perfect condition. The seller was communicative and provided excellent service throughout the process. Overall, a fantastic buying experience, and I highly recommend both the item and the seller to anyone looking for a reliable purchase!
- e***- (402)- Feedback left by buyer.Past monthVerified purchaseIt's been a very positive experience buying from this seller who I have bought from many times before and will do again. The DVD is exactly as described and is in very good condition. It was very reasonably priced and was securely packaged and delivered super fast. I really recommend this seller. Communication is excellent if needed, very prompt, helpful and friendly. A top notch seller who always gives their best. 5π all round π