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VeriSM TM Foundation Study Guide: A Service Management approach for the Digital
£9.50
Condition:
Very Good
A book that has been read and does not look new, but is in excellent condition. No obvious damage to the book cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, no underlining or highlighting of text, and no writing in the margins. Some identifying marks on the inside cover, but this is minimal. Very little wear and tear. See the seller’s listing for full details and description of any imperfections.
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Postage:
£8.99 Standard Int'l Postage.
Located in: South East, United Kingdom
Delivery:
Estimated between Mon, 19 May and Thu, 29 May to 43230
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eBay item number:126424482160
Item specifics
- Condition
- Title
- VeriSM TM Foundation Study Guide: A Service Management approach
- ISBN
- 9789401802703
- Publication Year
- 2018
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Verism-Foundation Study Guide
- Publisher
- Van Haren Publishing
- Subject
- Finance
- Number of Pages
- 230 Pages
About this product
Product Information
This book is intended as a self-study guide for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM(TM) Foundation, VeriSM(TM) Essentials, and VeriSM(TM) Plus, a publication of the IFDC - International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM(TM) Foundation, VeriSM(TM) Essentials and VeriSM(TM) Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, VeriSM(TM) - A service management approach for the digital age - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).
Product Identifiers
Publisher
Van Haren Publishing
ISBN-13
9789401802703
eBay Product ID (ePID)
16046714728
Product Key Features
Subject
Finance
Publication Year
2018
Number of Pages
230 Pages
Publication Name
Verism-Foundation Study Guide
Language
English
Type
Textbook
Format
Paperback
Additional Product Features
Country/Region of Manufacture
Netherlands
Editor
Van Haren Publishing
Item description from the seller
Seller business information
VAT number: GB 724498118
CRN: 03800600
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About this seller
baham_books
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- 2***2 (2664)- Feedback left by buyer.Past 6 monthsVerified purchaseItem delivered Fast; In pristine appearance and just as in picture. And listing- Great Quality- item arrieved with great Care and condition- seller excellent in communication and care.. Item is of great value and priced at very reasonable cost.. Item Brand New Appearance and condition in BOX . HIGHLY RECOMEND This Seller and Store. Will buy more🥰
- j***j (835)- Feedback left by buyer.Past monthVerified purchaseWonderful seller! Very fast shipping with tracking number, item in greatest condition-as described, well made package for protection, nice communication-friendly people-quick response, very good price for item and shipping, Thanks a lot.
- y***y (656)- Feedback left by buyer.Past 6 monthsVerified purchaseBook was good price and was dispatched quickly. Slow arrival time but packaging was decent and item arrived as described. Communication was good and the service was efficient. A good Seller that I would definitely use again 👌😃
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